John at Sturdys is friendly,helpful,knowledgeable and runs on time. Mot was carried out in the timeframe given with advice on future repairs /checks to keep an eye on in the future. Now take all my cars to him. Great service as always.
5 stars for sure! Would highly recommend buying a vehicle from here, their warranty is high standards. Thanks for the van!
John has always fixed my card even at short notice , the price I pay is very reasonable , and a very good service
Great team and garage
Always great service
Always good service
I have been using Sturdys Garage for over seven years, they are always reasonably priced and the service from the team is excellent
Would highly recommend
Very efficient & professional.
Would recommend you give them a go
Went to Sturdys Castle Car Centre to look at a Seat Leon fr that they had just got in.Was looking around the car and Simon the sales guy came out with the keys so I could look around it and check it over.Went for a test drive in and it drove superb.Simon went through all the paperwork with me and I picked the car up a week later with a fresh MOT.
Bad bit
When you spend over £10,000 on a car you would expect it to be Immaculate inside.It still had mud in it and was very dusty in places.
We recently purchased a car from Sturdys via Auto Trader and would highly recommend Simon for his professional service. He was approachable, honest, and incredibly patient while we got everything in place for the purchase. He explained everything clearly and in a friendly, non-condescending way. When we collected the car (which was exactly as advertised), Simon even offered to come along on a short drive around the local area so I could get used to driving an automatic for the first time and become more comfortable with the car functions. This extra support made a huge difference, and I felt far more confident driving away. Excellent service from start to finish. Thank you!
I have just bought a car from Sturdys Castle Car Centre and the service I have received from Simon has been impeccable. He has been unfailingly poilite and helpful and the car has been handed to me in a great state. Would definitely recommend people buying a car from Sturdys. Superb! Thank you, Simon!
Went with my dad to buy a used car and they were brilliant. Picked up on a few little bits on the car and they fixed them before we went back to pick them up. After sales is spot on, got the car home and noticed a chip on the windscreen, rang them up and they sorted it the same week. Went there from a recommendation from a friend and will definitely be recommending them to others myself.
HIGHLY RECOMMENDED- NO PUSHY SALES Found my new car on Autotrader and spoke with Simon. He was extremely honest about its condition before travelling 2 hours to view and test drive it. He advised that the issue would be resolved before I collected it. Not only that but it was serviced had a new MOT and also a new gear stick at no extra cost. If you are looking for a car and don’t want to be pressured into making a rushed decision use Sturdys!
A part came loose on the motorway, and we drove straight to this car centre. They helped us straight away.
Friendly, helpful staff.
Brought a 2020 used car from the site near Kidlington several months ago. A very pleasant experience, I had a budget and was not pressured at all. I was offered extended warranty etc but there was no hard sell. I am happy with the car and would definitely use again.
Had my van mot done by Jon top bloke and fair
WOULD RECOMMEND Simon to everyone
I went to Sturdy’s car centre to purchase a car for my partner. No pushy sales tactics just asked to look and he got key and left us to look around for as long as we needed. I asked for a test drive he was quick to help with trade plates and took me out the road. Good chat very knowledgeable and the car was perfect. Before I could do a deal on her mini. I see a great example of a golf he had around the back. Got talking about the golf and ended up buying both cars. He explained all the paper work in detail and quickly got both cars ready to collect with in a week. BEST experience buying a car I have ever had. Thank you very much Simon it was an absolute pleasure dealing with you
I called into Sturdys to have a look at a mini I’d seen online. Simon was absolutely fantastic, he brought us out the keys left us to it, just told us to grab him for a test drive, we did this, loved the car. We then got back to the garage Simon left us to it, he wasn’t pushy in anyway at all ( which is one thing I really dislike ) we then went back in to talk to Simon, he was extremely knowledgeable we brought the Mini. My Partner then caught the sight of a car he liked the look of same again, Simon left us to it. So we ended up buying 2 cars that day. It was an absolute pleasure. I would highly recommend these guys to anyone. Thank you very much!
Purchased my new vehicle from Simon, who was very professional, not pushy, he was knowledgeable, friendly and exceptionally helpful, made the experience of buying a car a pleasure, explaining everything as we went. The after sales service I have received has been second to none. Would highly recommend giving their site a look for your next purchase. Many thanks to the team at Sturdys castle car centre.
After being recommended to Sturdys by a friend, I purchased a 2023 vehicle through them last week. The customer service was brilliant, Simon and Jon were excellent! The process from start to finish was really smooth and they take care in ensuring you have all the information to make the right choices for you. Can’t recommend these enough!
Recently purchased a car through Sturdys – the service was excellent and would 100% recommend
After recently buying a car from here, I can’t recommend them highly enough.
Simon was incredibly professional and explained all finance options thoroughly to ensure I made the right choice. Additional items were offered to me, such as extended warranty but I felt no pressure or obligation to purchase. This is my 3rd car from Sturdys and they will always be my first choice.
Simon was really friendly, knowledgeable and not pushy at all when we were looking at a car. Sturdys stick to their policies and were very professional. Would definitely recommend this team.
Purchased a vehicle through Sturdys just over a month ago and both Jon & Simon provided great customer service from start to finish. All my queries and requests were responded to effectively and the car was serviced prior to the sale. The vehicle itself was gleaming and presented to a high standard. Unfortunately, the car required a new handbrake following the purchase, however the team at Sturdys were supportive in getting the car repaired at no cost to myself. A great example of pre-sale and post-sale customer service and one the better car buying experiences I’ve had in recent years.
Fantastic service from start to finish when buying a car from them, they sorted some minor cosmetic issues without hesitation and they go the extra mile to make sure the car is 100% satisfactory before handing over the keys. A great buying experience and would go back again if I need another car in the future.
We recently bought a car from Sturdy’s and were really impressed by the customer service throughout the whole process. Simon was really friendly, helpful and reassuringly honest about all aspects of the car buying process – no hidden costs or fees. We felt we got an excellent deal and wouldn’t hesitate to use Sturdy’s again.
The car I went to see was as described, the salesman was easy to deal with, altogether a good experience
Bought a car from here after a very bad experience with another dealer and a returned car. Simon restored my faith in dealers! He wasn’t pushy, gave all the info needed and agreed to do all the work needed prior to handing over the keys. Excellent after care and a faith price. Highly recommended
I bought a toyota in Jan. Excellent service. No pushy salesman. Simon was so helpful and I returned a month later and bought another car with my wife. I cant recommend them highly enough. Light years ahead in customer service than other dealers ive tried. Even when my car had a slight issue it was sorted and a courtesy car supplied. Thanks Sturdys. Since first review I have bought and updated several cars from Simon. What a guy . If you want a good car and brilliant service Simon is the top of his game. Thanks again for our recent purchases.
Had a great experience looking for and purchasing a car from these folks.
Special thanks to Jon for his easy going manner and answering all my queries. Most helpful.
Exceptional Customer Service at Sturdy’s Castle Car Centre!
I recently had the pleasure of purchasing a vehicle from Sturdy’s Castle Car Centre, and I can’t say enough good things about my experience. From the moment I walked onto the lot to the moment I drove away in my new car, the level of service and professionalism I received was absolutely outstanding.
What sets Sturdy’s Castle Car Centre apart is their unwavering commitment to customer satisfaction. The staff, from the sales team to the finance department, went above and beyond to ensure that I found the perfect car to suit my needs and budget. They patiently answered all my questions and provided valuable insights that helped me make an informed decision.
The friendliness and approachability of the team were particularly noteworthy. They made me feel welcome and at ease throughout the entire process, which can sometimes be daunting when making such a significant purchase. Their transparency and honesty were greatly appreciated, and I felt like they genuinely had my best interests at heart.
Moreover, the selection of vehicles at Sturdy’s Castle Car Centre is impressive, and the quality of their inventory is top-notch. I was able to find a car that not only met my requirements but also exceeded my expectations in terms of condition and value.
The after-sales service was equally remarkable. They ensured that my car was in perfect condition before I drove it off the lot, and they even took the time to explain all the features and functions. This level of care and attention to detail truly sets them apart.
In conclusion, I can wholeheartedly recommend Sturdy’s Castle Car Centre to anyone in search of a quality vehicle and exceptional customer service. They have earned my trust and gratitude, and I will undoubtedly return for any future automotive needs. Thank you to the entire team for making my car-buying experience so pleasant and memorable!
Restoring faith in the car trade.
I travelled several hundred miles to buy my car from Sturdy’s and I regretted nothing.
It was a pleasure to deal with them.
Reliable, professional service. Totally flawless experience.
Car exceeded expectations. Service exceeded expectations.
Very highly recommended, Sturdy’s.
They do both Wheatley’s and Highfield Motors proud.
Not many cars, those that are there are over priced.
5* buying experience from Sturdys. Simon & Jon answered every query I had and went over and above when it came to additional things I wanted with the car. After care also excellent after calling Simon regarding a small issue with the car, all dealt with very quickly. I’m a “main dealer only” buyer but after my experience I would recommend Sturdy’s to anyone looking to buy a car and that main dealers aren’t always the answer! Thanks again!
Popped out to view cars,bit cold reception,no help,no gd
What a disgusting company with abysmal customer service. My partner was selling his car via Motorway and they won the sale with the highest bid. Having used Motorway before to sell previous cars, the process has always gone smoothly so we anticipated this would be the same. How wrong we were!
Before they even arranged collection of the car, they spoke to my partner over the phone and were rude and immediately said they would likely change the amount they were willing to pay as they suspected he had lied about the condition of the car. This prompted us to look into Motorways T&C’s to check that if this was to happen we had the right to refuse the amended offer. Luckily we would be able to.
They then arranged collection for a Tuesday, didn’t turn up and then late in the day informed us that they would collect on Wednesday at 11am. Fast forward to the collection time, the person that arrived to collect the car was rude, stuck up and dismissive. He looked around the car meticulously as expected, bringing up the tiniest marks which are hardly visible and then came to the conclusion that the car was in good condition and as had been described in the Motorway profile.
But was this good enough? No. He then proceeded to reduce the price by £400 because the cambelt hadn’t been done – even though the entire service history was included in the Motorway advert and they would have known prior to placing a bid that the cambelt hadn’t been done – because it is not yet at the mileage that requires it!
I imagine this is there usual practice, bid high on cars to ensure they win the auction and then try to bully the sellers into a lower price upon collection regardless of how accurate the seller has described the car.
Fortunately I already knew my rights from Motorway, so I was able to reject the amended offer as I know I am able to sell the car for a higher amount through WeBuyAnyCar. But I think the way in which this garage conducts business is embarrassing.
Rude with a bullying mentality. A pathetic excuse for a business.
Avoid if you can and I will be putting a complaint in directly with Motorway also.
Great and friendly service as allways thank you
Wonderful service from Simon Read with buying our Ford Focus. The car was immaculate with new tyres, shock struts and service. Valeted with new mats and looking like new. Thanks again.
This place isn’t like other car sales garages. Simon who dealt with us wasn’t pushy and was very honest about the cars he had for sale. We got a part exchange on our car for an Audi A3 and the process was quick, seamless and professional. We even got a service and MOT free of charge as all cars leave with at least 6 months mot left. Will definitely be using Sturdys again and will be recommending to friends and family i the future.
Seamless purchase and pick up. The Mercedes I bought was well described, impeccably prepared and a very good price. I drove 170-miles to get this – it’s well worth the effort if you’re out of area.
We have our mot done here every year
John is thoroughly professional courteous and informative.
Amazing service
I would recommend Sturdys Castle to anybody looking for good honest car sales and aftercare service. I would happily use them in the future for all my cars needs. Thank you Simon and all the team.
Always get my MOT done there for my two cars. Great service
Very friendly staff that despite being very busy let you take all the time you need to find something that suits you.
Even thou we didn’t purchase a car and it was time to shut up shop, the salesman was so helpful and answered questions not relevant to his stock. He has earned my respect
No pressure to buy . Good old fashion. Car sales.
I did not purchase through Sturdys in the end, however, I dealt with Neil and received some of the best customer service I’ve been on the receiving end of in the nerve-wracking world of car sales. I would thoroughly recommend them to anyone looking to buy a car.
Very helpful and frendly
Excellent sales and back up.
Had a minor issue very quickly resolved
Thank you Simon
Great for an MOT.
Friendly staff
Excellent doing business with Study’s Car Centre. Wife and I purchased a new car here. Process for purchasing was easy and quick, including a part exchange. Treated us very well and have very high standards. Simon dealt with us and fixed small minor details that even we couldn’t spot!
Would recommend to anyone looking to get a new car from here!
They also do MOT and services but we haven’t used them, yet!
Total disgrace
Took my car in for service.
They didn’t call to tell me it was ready before closing. which meant I missed an important work event in the evening.
Worst service I have experienced in 40 years
Didn’t buy anything but lovely motors
I bought my 2014 Mini Cooper here 7 months ago. Simon the sales man was really professional and honest, they never pressure they customer to buy their car. I was really impressed when he gave me the key to have a look around the car at your own pace and just let them know if you like the car. From car service, warranty and car history is everything on the table and very smooth transaction even by telephone or email.. Keep up the good work guys… Highly recommended. Best car dealer.
Extremely understanding and kind… I had been approved for finance but the finance company were taking their time to payout, I was constantly kept updated by Simon because he knew I was so excited and desperate to get my car sorted. I went and picked my car after the finance company made the payment and Simon waited for me even after they were meant to be closing.
The car was clean inside and out! Very low mileage for the age and very reasonably priced too.
So far, it’s driving good and I’m hoping it does for a very long tome to come. Only had it a few months now 🙂
Customer service and communication from Simon was ace. Car presentation is great too.
After reconsidering a car purchase that I had already fully paid. They immediately refunded all my cash, no questions asked. Very professional throughout.
I was very pleased with the service I received at Sturdys, in particular Simon was excellent. I found a great little car, low mileage and there were a couple of things I wasn’t happy with that I noticed the day after I took it home. I called Simon and without hesitation he told me to bring it back the following weekend and the issues were duly sorted out and I was given a courtesy car in the meantime. Really pleased with the car and would certainly head back to Sturdy’s in the future.
We have just recently traded in our previously bought car from Sturdys and whilst both experiences were hassle free I have to say the latest experience was outstanding. Simon was very helpful and gave us the time we needed to complete our decision. After completing the sale Simon kept us informed on when the car would be ready and made sure we had all that was needed ready and waiting with the car. Will no doubt return in the future!
Very poor attitude from the Service Engineer and will not be going back with any of my vehicles. Been using them for years and purchased cars also from them. Shame
Always a great service from Mr ives
Perfect customers service .
Brilliant friendly service . Not pushy. Allowed me to browse without hanging on to my shirt tail. Both salesmen helpful knowledgeable and not in your face. Happy for me to test drive the car i was interested in. We arrived at an agreeable deal and I bought the car . It actually felt good to do business with a local independent dealer rather than a big chain. Everything good so far . Hopefully we complete the deal with no hick ups. Thank you Sturdys Castle motor sales
John is the top guy here and is the most helpful guy I know. His staff are very good and I’ve been using them for years and as long as they are there I’ll continue to do so.
Just ensure you check with the sales people that the description is right, i saw a car advertised with service history so i sent a big enquiry asking all about the car and part exchange details to be told more than 24 hours later the car simply has no service history, yet another garage a waste of time.
Get your description accurate and stop misleading potential customers !
Great place to stay when in Oxford. Known for their good food
Nice people with a good range of low mileage, recent models. No hard sell and generous with test drive of models. Recommended.
Good selection of cars but quite a lot more money than other car dealers plus it’s out of the way so your not really going to know it’s there unless your told
Saw advert on Auto Trader before Sturdys had had time to add photos. Drove down(40 miles) and saw the car in the condition it had been brought in by the previous owner. We dealt mainly with Simon, who was very friendly and helpful, he told us to spend as much time as we wanted looking over the car while he went off to do other things(I liked that, no-one looking over your shoulder). He told us that some minor scratches on two corners by the previous owner, were to be dealt with by the bodyshop. It was given a full service and MOT, two new tyres because their treads were just down to 3mm – EXCELLENT SERVICE. I would recommend this company, especially Simon, and his colleague Scott(I think it was) was also just as helpful when we collected the car, as it was Simon’s day off.
So far we are very pleased with our purchase, a Kia Sorento, especially looking forward to towing our caravan, the main reason for buying this car.
Simon and his team are excellent, very helpful, and not heavy on their sales pitch. I would recommend them
Friendly and helpful sales staff: it was easy to arrange a test drive and the sales process was very straightforward.
Total opposite pushy dealers who are ready to tell you everything you want to hear. I’m really pleased I found them, my new car is great!
I bought my Mazda2 here. Simon was excellent and easy to deal with. There were a couple of issues with one of the wing mirrors and the rear wiper which were sorted with no fuss and with easy charm. Very happy with the car and with the customer service.
I found a Passat from Sturdy’s on Auto-trader. The guy who showed me round was friendly and not pushy in anyway. The car was very reasonably priced compared with similar cars on Auto-trader. Finance from the garage was available and I was given a quote, but I found finance from elsewhere, again I did not feel pressured go with their finance deal. I have had the car for a few months now and it seems to be going very well. I would definitely recommend them.
Jonathan and his team at Sturdy Castle Garage not only define and embody customer service excellence but take it to a whole new level.
Nothing is overlooked and their attention to detail is exceptional. Jonathan over the last decade has shown what working with integrity can do to define a business and cement its place in the community.