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All garages should be like Wheatly Car Centre, very professional service
Based on the reviews we saw online about the good service others had received from Wheatley Car Centre we decided to look at their website for a used car and after having found a couple we were interested in we called to make an appointment to view. Our enquiry was dealt with very efficiently by Gareth who also provided professional and informed advice when we met. We didn’t feel any pressure to make a decision either on the forecourt or during/after the test drive, although we did decide to purchase a car and again the process and paperwork was dealt with swiftly and efficiently by Gareth. The car was ready for collection on the day promised, fully valeted to a high standard and we were extremely pleased with our purchase. We did however, experience an issue with the car the day after driving it away which we advised Wheatly Car Centre about. Although this was frustrating and meant we had to return the vehicle for several weeks (as this was the soonest a specialist was available to investigate) the issue was taken seriously, fully investigated and corrected. We were also provided with a replacement vehicle of a similar size and quality while the issue was resolved. We were kept fully up to date with the ongoing investigations by Scott, the Director, and the vehicle was returned when promised, again fully valeted. Issues do occur, but the important thing to us is that when they do they are dealt with professionally and corrected in an efficient manner and on this we cannot fault Wheatley Car Centre. We would not hesitate to use them again.

Brought a 2020 used car from the site near Kidlington several months ago. A very pleasant experience, I had a budget and was not pressured at all. I was offered extended warranty etc but there was no hard sell. I am happy with the car and would definitely use again.

5* buying experience from Sturdys. Simon & Jon answered every query I had and went over and above when it came to additional things I wanted with the car. After care also excellent after calling Simon regarding a small issue with the car, all dealt with very quickly. I’m a “main dealer only” buyer but after my experience I would recommend Sturdy’s to anyone looking to buy a car and that main dealers aren’t always the answer! Thanks again!

After being recommended to Sturdys by a friend, I purchased a 2023 vehicle through them last week. The customer service was brilliant, Simon and Jon were excellent! The process from start to finish was really smooth and they take care in …More

Buying a car
We saw a car we liked and came to the garage to view it. We had a test drive and decided we liked it very much. We returned the following week to purchase the car. All of the purchase was straight forward and easy. Would highly recommend this garage. Staff also very friendly and approachable.

Only place to go for a car!
Would highly recommend Simon at Sturdys, he was so welcoming and a great support on buying my car, he was clear on the process, what was involved and worked the best deal for my budget, open and honest throughout. All staff involved were friendly and nothing ever seemed a problem, will be returning for all MOT’S/service in the future

Great Service
The service here was great. We bought a really good car at a good price and the team were super professional. We highly recommend them.

very good customer service

Kiran helped and sold me a lovely car. She dealt with me professionally and also ease. She had a good working team around her all as helpful as she is.

The day of the collection I was so excited. There was a bit of confusion on the purchase but both her and her manager checked all was ok. I’ve had a couple questions to ask regards to the care after and she been really helpful.

Kiran was very good, not at all pushy. Just gave me the information and let me decide.
Very happy with the car, there was a small problem after a few weeks (both headlamps blew), Wheatley Car Centre quickly fixed.

We have had the best experience with this garage. We couldn’t fault them. Craig who sold us the car went above and beyond. He did everything we asked and even more. He made buying the car a very good experience. They sorted the car out brilliantly. Highly recommend this garage.

We have bought the last few cars here, and now our most recent one. We very much appreciate the good service in acquiring this MG. and the help with stepping up to a car with a computer screen for the first time, and our unfamiliarity of its fitments: it is a steep learning curve for us both. All the arrangements with disposing of our old worn-out car and buying the new one were well-handled by Kirin, thank you. We now look forward to the open road as we increase in confidence.

Bought a 10 year old car from them and had a few mechanical issues within the first week which was very concerning. The used car industry has such a poor reputation so i was very sceptical. They had the car back for 3 or 4 days to sort them out which they did. They also extended my 7 day cooling off period so that it commenced from when I got the car back. I don’t expect a 10 year old car to be perfect but Wheatley Car Centre stand by their reputation and responsibility for their customers. Thanks, and if you are looking for a used car, give them a try.

We have just completed the purchase of our 2nd Mini Countryman and Kiran was professional and efficient throughout the whole process
Thank you Kiran!

An outstanding used car purchasing experience. Kiran has been brilliant throughout the process – Easy is the word that comes to mind. After 20 years living in the States, I’ve just returned to UK from the Bay Area, California and the experience with Wheatley Car Center, Oxford is as good as anything I’ve experienced in the States. With such a wide range of Auto brands on offer I’ll certainly be purchasing my further vehicles from Wheatley Car Centre in the years to come. And finally the icing on the cake is the warranty available with every used vehicle purchased from Wheatley Car Centre issued by WSG (Warranty Solutions Group) which I was delighted to be able to extend to 3 years platinum cover.

Purchased a nice Mini from here recently. Impressed with their professional approach and in particular the 60 point check that the car goes though before you actually drive it away. All faults corrected and also anything that might be classed as an advisory in an MOT test so the process was pretty thorough. I was given a courtesy car while the Mini was in the workshop which was very helpful. Would return.

Recently purchased a very nice car for a great price from Wheately car centre and was very happy with the service and support provided. I was liaising with Kiran and she was great and extremely helpful throughout the whole process and did a great job making the process simple and easy and is amazing at her job. I would highly recommend this dealership for any car purchases.

Fabulous team and garage to buy from. Kiran was amazing from the start. I made an initial enquiry via the website and she called me to arrange a visit. Even allowed my large pooch to come to the garage to see if he’d fit inside the SUV. Made the whole process easy. And the car is gorgeous!! Very pleased, thank you! 😊

Excellent service
The young lady who looked after me was very knowledgeable and helpful. From previous experience of their sister company, Sturdys Castle, I have had excellent service which is why I went to Wheatley Car Centre. I would thoroughly recommend Wheatley Car Centre to anyone thinking of buying a used vehicle.

Staff was excellent nothing was to much trouble for them

I thought it was very good throughout and Gareth our sales man was really very nice and helpful.

I found the car on line done the deal over the phone,no worries at all the car was as good if not better than advertised. Also thanks to Chris Gunning everything he said about the car was true and no pushy sales crap you experience elsewhere. Had a look around the forecourt all their vehicle are top quality would recommend this garage very highly,have a look yourself and buy with confidence.

I would just like to say a big thank you to Simon for helping me find my perfect car. He worked so hard for me and delivered me my ideal car as good as new and I couldn’t be happier. He also worked so hard to try and arrange a new car for my husband on the day I picked up my car at very short notice on his last evening before a week off. We would recommend Sturdy Castle Cars to anyone. Such a friendly and efficient service.

Chris couldn’t have been more helpful in helping me choose my new Audi A6

Bought our car a week ago. We arrived with a certain car in mind, which, given the choice of cars available at Sturdy’s turned out to be not the vehicle we left with. We did not, at any time feel pressurised, and were given plenty of time to make our decision. Simon gave us intelligent advice without the sales patter and we were given a good test drive on different sorts of roads.The car was serviced before picking up and valeted.

So far very pleased with the vehicle, a very professional garage.

Great dealership with extremely helpful and friendly staff, James was very genuine and not pushy at all! Would definitely recommend Wheatley car centre to anyone.

First time buying from a dealer for a long time. Simon at Sturdys Car Centre was extremely helpful, honest and obliging. I was not put under any pressure to buy and given plenty of time to look round the car, go home, have a think about it and go back at a time that suited me. I also got, in my opinion a very fair deal. Would highly recommend.

I had a great experience at Sturdys Car Centre because totally helpful great team of people no sales hassling you just look around and ask for help when found what looking for and then went that extra mile for to help get all sorted great place well recommend.

From the moment we arrived no pressure received whatsoever, hassle free purchase, lovely clean garage with a good selection of used cars, great staff, very laid back. Chris was extremely helpful and really went the extra mile in ensuring our car was delivered in that tip top condition, couldn’t have asked for more, such a great service! Would definitely recommend to friends and family!

My experience at Wheatley Car Centre was cracking because they have a lot of cars to offer and their finance scheme is easy to understand

My experience at Wheatley Car Centre was positive because I felt valued, any issues where dealt with seamlessly.

I just wanted to take a moment to let you know what fantastic service we receive from your staff!

We’ve used you for quite some time for our mots and other bits and pieces and Lorraine has always given us excellent service. She is so friendly and helpful and always remembers me when I phone! She is a credit to you and based upon that experience, we often recommend you to friends and then last week we decided to look at your selection when it was time for a new car.

We did in fact purchase a car from Jon and it was an absolutely brilliant experience! He wasn’t remotely pushy and gave us plenty of time to look round the car we were considering buying. He gave us a worst case scenario of when the car should be ready and it was ready a few days early which was an added bonus. It was in lovely condition when we picked it up and we are very happy with it. He even emailed to check we were happy with everything.

Anyway I just wanted to let you know that your team are doing a sterling job and that they are a real credit to you. We will definitely continue to recommend you.

Could I also say a big thank you for an all-round excellent service – your team was all so polite and kind, everything was made so easy, and fitted around my challenging working day.
Best wishes and thank you from a happy customer!

Reviews


See what our customers have to say about our customer experience. We’d like to thank them all for their kind words.